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Wednesday, February 10, 2016

Recover abandoned online insurance quotes

It's so frustrating when people get a quote online and don't go on to buy or, even worse, start the purchase process but don't complete it. This could be because of technical issues, comparison shopping, or they're just not sure about something. But if you don't know what's stopping them from buying, you can't do anything about it. Isn't that right, Mike? Everyday, Mike watches people leave his website without buying.

He knows that if they don't come back within an hour, the chance of getting that sale is reduced by 90%, giving Mike a real headache. If only there was a way he could speak to them, and try to win them back. Well, with Optilead, he can. Optilead tracks the progress of every customer that visits Mike's website and monitors their journey through the sales process. Now, when they drop out, Mike gets a second chance. Optilead lets Mike know the customer has gone away, and enables him to speak to them immediately, while they're still in buying mode. By talking to them, and offering help and assistance, Mike more than doubles his chances of making the sale.

He also gets valuable feedback, helping him to improve his service and website. If he can't get hold of them on the phone, Optilead lets him send a text or email prompting them to get back in touch. Well done Mike! Another happy customer. To find out how Optilead can help double your online conversion rate, get in touch with us now.

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